Dear Patients, Neighbors and Friends,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. You must enter the office with a face covering.
- We have hand sanitizer and/or soap to wash your hands that we will ask you to use when you enter the office. A contactless thermometer will be used to check your temperature and a pulse oximeter to check your blood oxygen saturation level.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. Arriving on time and avoiding last minute cancellations will be crucial.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to minimize the number of patients in the reception area at any one time.
- For aerosols our HVAC system doesn’t circulate the air, instead brings in fresh air. We also placed air purifiers with multiple filters and UV light that turns over the air up to 6 times per hour in each operatory.
- We use an extra-oral suction device that captures aerosols as they are formed, during cleanings or restorative procedures that require a drill. The portable device has 4 filters and a UV light to kill 99.97% of bacteria and viruses.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Hazem Elbialy and your Schoharie Dental Team.